Privacy Policy
Last updated: 27 October 2026This Privacy Policy explains how Prosper Global Career (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit our website, request an appointment or use our services.
We collect only the information we need, use it only for the purposes described here, and ask for your consent where it is required.
1. Who We Are
Prosper Global Career is a study abroad and career guidance consultancy registered in Bangladesh. We decide how and why your personal information is used, and we are responsible for protecting it.
Registered office: Borak Unique Heights (Lift-10), Flat 11/A, 117 Kazi Nazrul Islam Avenue, Eskaton Garden, Dhaka 1000, Bangladesh.
For any question about this policy or your information, email prosperglobalcareer@gmail.com or call +880 1303 063 861.
2. Information We Collect
Information You Give Us
When you request an appointment, we ask for:
- Contact details: your full name, phone number (with country code) and email address.
- Your enquiry: the service you are interested in (Abroad Study Consultancy, Career Consultancy or both).
- Your education and goals: your level of last education and, for study abroad, the degree you want to pursue and your preferred country.
- Optional details: your present living town and any message you choose to send us.
- Parent or guardian confirmation: if you have completed SSC or HSC and are under 18, confirmation that your parent or guardian agrees to your request.
If you later use our application support services, you may choose to share documents such as academic certificates, test results or passport details. We ask only for the documents each application needs.
Please do not include sensitive information, such as details about your health, religion or finances, in your message unless it is needed for your enquiry.
Information Collected Automatically
If you accept analytics cookies, Google Analytics collects information about how you use our website, such as the pages you visit, how you arrived, your device and browser type, and your approximate location (city or country). We use this only in combined form to understand and improve the website. It is not used to identify you.
Our appointment form uses automated spam-prevention and security checks. These checks may process technical information such as your IP address and browser or device signals, whether or not you accept analytics cookies.
Information Saved on Your Own Device
While you fill in the appointment form, your answers are saved in your browser so you can continue later. These answers stay on your device and are not sent to us until you submit the form. Unfinished answers expire after seven days of inactivity, or are cleared after you submit successfully or clear your browser data.
3. How We Use Your Information
We use your information only for these purposes:
- To respond to your request: to review your appointment request and call you to arrange, confirm, reschedule or cancel a consultation.
- To confirm your request: to send you an email confirmation summarising the key details of your appointment request.
- To provide our services: to give you study abroad or career guidance and, when you ask us to, to prepare and submit applications on your behalf.
- To improve our website: to understand how visitors use the website, only if you have accepted analytics cookies.
- To meet our legal obligations: to keep records the law requires and to respond to lawful requests from authorities.
We rely on your consent, on the steps needed to respond to your request or provide the services you ask for, and on our legal obligations. We will not use your information for a new purpose without telling you first and, where required, asking for your consent.
4. How We Contact You
We contact you only about your enquiry and the services you use, mainly by phone call and email. We do not send news, offers or promotional messages.
If we decide to send such messages in the future, we will ask for your separate consent first. Agreeing to receive them will never be a condition of using our services, and you will be able to withdraw your consent at any time.
5. Students Under 18
We provide services to students under 18 only with the agreement of a parent or legal guardian. If you select SSC or HSC as your level of last education, the form asks whether you are under 18. If you are, you must confirm that your parent or guardian agrees before you can continue. An authorised employee will also seek agreement directly from your parent or legal guardian by telephone before services are provided.
We do not begin providing services until the parent or legal guardian's agreement is confirmed. If confirmation cannot be obtained, we do not proceed with services. We do not use information about students under 18 for advertising or profiling.
If we learn that we have received information from someone under 18 without a parent's or guardian's agreement, we will delete it. Parents and guardians can contact us at any time about their child's information.
7. Information Sent Outside Bangladesh
Some of our service providers, and the institutions abroad you choose to apply to, are located outside Bangladesh. When we send information outside Bangladesh, we take reasonable steps to make sure it receives a level of protection equivalent to that described in this policy.
8. How Long We Keep Your Information
- Enquiry details: up to 2 years after our last contact with you. After that, we delete them or make them anonymous.
- Service records: for as long as we need them to provide the services you use and to meet our legal and accounting obligations, and then we delete them.
- Analytics data: for no longer than 14 months.
- Form answers saved on your device: until you submit the form or clear your browser data.
You can ask us to delete your information sooner at any time. We will do so unless the law requires us to keep it.
9. How We Protect Your Information
We take appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access. These include encrypted (HTTPS) connections, spam protection on our form, access limited to the team members who need it, and service providers chosen for their security standards.
No method of sending or storing information online is completely secure. If a security incident is likely to affect you, we will tell you and the relevant authorities as the law requires.
10. Your Rights and Choices
You can ask us to:
- tell you what personal information we hold about you and give you a copy;
- correct information that is inaccurate or incomplete;
- delete your information;
- stop contacting you, or withdraw any consent you have given.
To make a request, email prosperglobalcareer@gmail.com or call +880 1303 063 861. We may ask you to confirm your identity before acting on it, and we will respond without undue delay. Withdrawing consent does not affect anything we did with your information before you withdrew it.
Please help us keep your information accurate by telling us if any of your details change.
12. Changes to This Policy
We may update this policy when our services or the law change. The latest version will always be on this page with its “last updated” date. If we make an important change, we will also show a notice on our website.
13. Contact Us
If you have a question, a request or a concern about how we handle your information, please contact us:
Prosper Global CareerBorak Unique Heights (Lift-10), Flat 11/A, 117 Kazi Nazrul Islam Avenue, Eskaton Garden, Dhaka 1000, BangladeshEmail: prosperglobalcareer@gmail.comPhone: +880 1303 063 861If you are not satisfied with our response, you can also raise your concern with the relevant data protection authority in Bangladesh.